Delivery Information

Delivery Info

  1. The delivery details for individual products are mentioned clearly on the product description page. Please read them carefully before making any confirmation of the order.
  2. Please note there may be slight delay in pre order items sometimes because of unexpected circumstances beyond our control. We try our best to deliver the products in time, but sometimes the situation is not in our control.
  3. Please note the rates may change with notice as they are based on prices received from the courier company
  4. The delivery charges will be as per the chart below

Delivery Chart

Weight/City 0g-500g 500g-1kg 1kg-2kg 2kg-3kg 3kg-4kg 4kg-5kg +1kg
Nepal
Bhairwah 90.00 150.00 250.00 350.00 450.00 550.00 100.00
Bhaktapur 90.00 150.00 250.00 350.00 450.00 550.00 100.00
Biratnagar 100.00 100.00 100.00 100.00 100.00 100.00 0.00
Birjung 90.00 150.00 250.00 350.00 450.00 550.00 100.00
Birtamode 90.00 150.00 250.00 350.00 450.00 550.00 100.00
Butwal 90.00 150.00 250.00 350.00 450.00 550.00 100.00
Chitwan/Narayanghat 90.00 150.00 250.00 350.00 450.00 550.00 100.00
Damak 90.00 150.00 250.00 350.00 450.00 550.00 100.00
Dang 90.00 150.00 250.00 350.00 450.00 550.00 100.00
Dhangadi 90.00 150.00 250.00 350.00 450.00 550.00 100.00
Dharan 90.00 150.00 250.00 350.00 450.00 550.00 100.00
Heatuda 90.00 150.00 250.00 350.00 450.00 550.00 100.00
Itahari 90.00 150.00 250.00 350.00 450.00 550.00 100.00
Janakpur 90.00 150.00 250.00 350.00 450.00 550.00 100.00
Kakarvitta 90.00 150.00 250.00 350.00 450.00 550.00 100.00
Kathmandu (Outside Ring Road) 70.00 110.00 220.00 330.00 440.00 550.00 100.00
Kathmandu (within Ring Road) 70.00 110.00 220.00 330.00 440.00 550.00 100.00
Lahan 90.00 150.00 250.00 350.00 450.00 550.00 100.00
Nepalgunj 90.00 150.00 250.00 350.00 450.00 550.00 100.00
Pokhara 90.00 150.00 250.00 350.00 450.00 550.00 100.00
Surket 90.00 150.00 250.00 350.00 450.00 550.00 100.00
others 125.00 200.00 325.00 450.00 575.00 700.00 125.00
India
All Cities 500.00 500.00 1000.00 1500.00 2000.00 2500.00 500.00
Australia
All Cities 2500.00 3500.00 5500.00 7500.00 9500.00 11500.00 2000.00
Japan
All Cities 4500.00 5500.00 8187.00 10323.00 12459.00 14713.00 2260.00
Hong Kong
All Cities 4746.00 5162.00 5636.00 10115.00 12221.00 14268.00 2260.00
South Korea
All Cities 4746.00 5157.00 5636.00 10115.00 12221.00 14268.00 2260.00
Singapore
All Cities 5636.00 10115.00 12221.00 14268.00 2260.00 4746.00 5162.00
Malayasia
All Cities 4746.00 5162.00 5636.00 10115.00 12221.00 14268.00 2260.00
USA
All Cities 3620.00 4770.00 8770.00 10770.00 14770.00 21770.00 2000.00
Belgium
All Cities 3500.00 4500.00 6500.00 8500.00 10500.00 12500.00 2000.00
Baharain
All Cities 4687.00 5162.00 7891.00 9967.00 12103.00 14238.00 2260.00

Payment Options

Payment Terms

We provide various modes of payment for our customers. They can choose from any of the following options,

  1. Cash On Delivery:
    This is available at selected cities like Kathmandu, Bhaktapur, Lalitpur, Pokhara, Dharan, Birjung, Butwal, Narayanghat, Heatuda, Nepalgunj, Bhairwah, Damak, Birtamode, Itahari & Biratnagar, Janakpur and many more. Do note we reserve the right to provide cash on delivery to our customers.
  2. Online Card payment:
    You can make direct payment by using your Visa & Master card, Both Debit and Credit.
  3. Direct bank Deposit:
    Payments for your order can be deposited directly in our Bank Account. Once you opt for this, you will see the details for the bank accounts. Pleases deposit the amount in the account and send us the image of the deposit slip or receipt copy with your order number and name at [email protected]. Please note if you cannot provide us the payment details, we have the right not to ship the order.
  4. Remittance or Money Transfer:
    You can also make payments via transferring money via Remittance or Money transfer like IME or Prabhu Transfer. Once you opt for this, you will see the details for transfer. Pleases make the transfer in the details provided and send us the Code or receipt copy with your order number and name at [email protected]. Please note if you cannot provide us the payment details, we have the right not to ship the order.
  5. Esewa:
    You can also make payments via Esewa. Once you opt for this, you will see the details for the details. Pleases transfer the amount in the account and send us the image of the Transfer slip or receipt copy with your order number and name at [email protected]. Please note if you cannot provide us the payment details, we have the right not to ship the order.
    Please note we shall not accept any other form of payments apart from the above mentioned. If payments made elsewhere shall be considered as non-payment and Refund shall be done only after deduction of 50% of the paid amount.
    Also please note that the advance paid for booking an pre order is not refundable.

Orders & Returns

Order Policy

  1. Orders can be placed only via the website. Please note if any order placed on the Facebook page or elsewhere, may or may not be processed, as it may get overlooked or missed out because of traffic on the platform. So to confirm the order please place it on the website. We have tried to make the process as simple as possible.
  2. Please note the real image of the products is shared in the product detail page. Hence before you order please check and see if the image of the product going to be delivered is ok or not. Sometimes the color may vary slightly than the picture as Same Images on different screens looks different. If you have confirmed the order we shall consider that you have seen all the images of the product before you have placed the order.
  3. Once the order has been placed you shall receive a confirmation sms and email containing the following details within 24 hours
    1. Order Number
    2. Items ordered with prices
    3. Any other expenses like shipping, taxes, et
    4. Total Amount payable
    5. Estimated delivery time
    6. Payment details, if made.

If you have not received the sms or email, (Please also check Junk or Spam Folder also), please contact our customer care team at +977 9814327018 (Also available in Viber and Whats App).

Return Policy

We do take back returns on the delivery if you following terms are met.

  1. The Order received is in Damaged condition
  2. The order received is not your order- There is difference is color, size or design. Please note the real image of the products is shared in the product detail page.

To return the order, please send us a request at [email protected], stating the following

  1. Order number
  2. Name and contact details
  3. Reason of Return
  4. Image of product received

Or

You can go to My Accounts>Share Your Concerns>Chose "Return/Damage" and send us the details there, along with images.

Once the return has been accepted by the management, the product must be returned to us within 7 days to our office via courier or Drop at Shop, in its original packing. Once we receive the returned products, we shall examine it and process the return. Please note if the accessories or if the product is not returned in Full, we shall cancel the return terms set and the product shall be returned back and the expense of the customer.

We shall reply to the email, within 2 working hours, and call you regarding the same during the office hour and guide you on the process. You can call us anytime during the office hours at +977 9814327018 (Also available on Viber and Whats App), But all return request must be send my email.

Please note you need to send us the request within 48 hours of the delivery, or the request shall not be considered.